Terms & Conditions

ORDERS

Since products are handmade, there maybe a little more lead time than normal. Depending on the quantity of the order that come through from customers, wait times for an item can take 1 week until they are shipped. After the item is made it is then usually shipped within 24-48 hours of completion. Orders are fulfilled in the sequence that they are received. This prevents a customer from getting their item pushed back in the production line. This ensures fair and proper treatment of all customers.

SHIPPING

Customers in USA We ship via USPS, FedEx or UPS. We select the cheapest tracked parcel option which is unfortunately not the cheapest option, but it is the safest.

Customers in Canada We ship via USPS, FedEx or UPS and Canada Post. We select the cheapest option to keep costs down. Within Canada rates are calculated according to size and weight of items. International Customers (Coming Soon)

We do not currently shipping international.

PAYMENT

Square works with any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, MasterCard, American Express, Discover, JCB, or UnionPay logo. The following card types are accepted:

Credit
Corporate
Debit (processed like credit)
Prepaid
Rewards

REFUNDS & EXCHANGES

All sales are final. However, if there is a malfunction or failure that occurs, we will offer a complete refund or exchange upon return receipt and complete product inspection. If you have any questions or concerns about anything at all, please let us know. We are happy to assist you. Please send us an email with the contact us form.

ADDITIONAL INFORMATION

Since all leather hides are different, not all products will look the same. That is the beauty of leather. Each item is unique in its own way. If a leather is not available at the time, another leather can be suggested that is similar. Availability of leather varies depending on demand and supply. Leathers sometimes may have a little longer lead time to be ready to be made and shipped.